Deflekt reads where requests arrive, where your code lives and where your data sits. Production access is always read only.
Deflekt picks up every new Freshdesk ticket and reply, investigates it in your code and data, and drafts the reply or private note your team approves before anything is sent.
Deflekt reads your Zendesk tickets, comments, users and organizations, investigates each request in your code and data, and drafts a public reply or internal note for your agents to approve.
Deflekt reads your Sentry issues, stack traces and event context, links each error to the customers and tickets it causes, and turns a rising error into one investigation with a tested fix.
Through a GitHub App, Deflekt reads your repositories and pull requests, opens pull requests across several repositories, fills your template, handles review rounds and embeds the QA recording.
Deflekt reads Jira issues, comments, linked tickets and sprint context, investigates each bug in your code and data, and drafts a clear issue when it finds engineering work that needs planning.
Deflekt reads Intercom conversations, contacts and companies, picks up what Fin hands over to your team, and investigates it in your code and data before drafting the reply.
Deflekt reads your GitLab projects and merge requests, opens merge requests with tested fixes across several projects, and answers review comments and failing pipelines until they are ready to merge.
Deflekt connects to PostgreSQL with a dedicated read only role, ideally on a replica, so every investigation can check real data and Data Watch can catch silent bugs every night.
Deflekt reads Linear issues, projects and cycles, investigates bugs in your code and data, and drafts an issue with the cause and a proposed approach when a fix needs planning.
Deflekt reads your Datadog monitors, logs and APM traces with read only keys, links each alert to the customers and tickets behind it, and turns a noisy alert into one investigation with an answer.
Deflekt reads charges, payment intents, invoices, subscriptions, customers and events with a restricted Stripe key, so a billing complaint becomes the full list of accounts affected and a reviewed repair.
Deflekt reads Mollie payments, refunds, subscriptions and customers with read only access, checks them against your database, and turns one double charge complaint into the full list of accounts affected.
Deflekt uses the Metabase API with a dedicated account limited to the right collections and databases, so investigations and Data Watch can read your data without a new database connection.
Deflekt reads Postmark message events, bounces, spam complaints and delivery status, so questions about missing emails get an answer backed by evidence instead of a guess.