Deflekt / Use cases

What lands on your team, handled.

Real situations a product team meets after launch, and how Deflekt investigates them in your code and your data before anyone has to drop what they are doing.

Payments

Payment bugs and double charges

When money moves wrongly, the complaint you receive is rarely the only victim. Deflekt reads the payments, finds everyone affected, and prepares the refunds, the replies and the fix before the rest of your customers notice.

Data Watch

Silent data bugs

Some bugs never produce a ticket or an error. Deflekt watches your product's own data every night and notices when a feature stops writing, long before a customer does.

Regressions

Deploy regressions

When a release breaks something for some accounts, the signals arrive scattered across support and the error tracker. Deflekt groups them, ties them to the pull request that caused them and prepares the fix.

Languages

Multilingual support

European customers write in their own language, and your developers do not speak all of them. Deflekt investigates in any language, replies in the customer's, and writes internal notes in your team's.

Regulation

Regulatory changes

Regulators and partners announce changes long before they apply, in documents nobody on the team has time to read. Deflekt reads them, judges each against your product and points to the code it affects.

Questions

Product questions

Sales, support and operations ask how the product behaves every day. Deflekt answers from the code and the data, cites its sources, and leaves your engineers to their work.

Requests

Feature requests

Feature requests arrive scattered across tickets and calls. Deflekt checks each one against what already exists, scopes it in the code, groups it with similar requests and turns it into a spec your team can decide on.

Give your engineers their roadmap back.